Putt Caddie Privacy Policy

Putt Caddie Privacy Policy

Last Updated: 04/16/2024

Putt Caddie ("us", "we", or "our") operates the Putt Caddie mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

Information Collection and Use

Putt Caddie does not collect any personal information or data from users. We do not require or store any user accounts, and we do not collect any information beyond what is necessary for the basic functioning of the App.

Camera Usage

The App uses the iPhone camera solely for tracking a golf ball to compute its speed and velocity. Images captured by the camera are processed locally on the user's device and are not transmitted to any external servers or third parties.

In-App Purchases

Putt Caddie utilizes standard iOS in-app purchases to handle subscriptions. All payment processing is handled securely through the Apple App Store, and we do not have access to any payment information provided by users.

Data Storage

At this time, Putt Caddie does not store any user data other than what is already provided by Apple through the existence of the App in the App Store. We do not have access to any personal information or data beyond what is necessary for the basic functionality of the App.

Children's Privacy

Putt Caddie does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@chipcaddie.com 

By using the Putt Caddie App, you consent to the terms of this Privacy Policy.

Frequently Asked Questions

Does Chip Caddie use real golf balls?

Yes! Chip Caddie uses real golf balls, and they MUST be red.We include a sleeve of red Titleist balls with each system. Chip Caddie also ships with red foam balls for beginners to safely hit chip shots indoors.

What are the ideal space requirements for setting up Chip Caddie?

Chip Caddie needs about 10 ft of length (hitting direction) and 6 ft of width - this provides enough room for a 2/3 wedge swing. Depending on the room, the 10 ft x 6 ft recommended space may be slightly smaller or larger, but we've found this is a great baseline.

The screen height when assembled is just under 7 ft tall.

What shots can I practice on Chip Caddie?

Chip Caddie focuses on chipping and putting shots 40 yards and in.

Multiplayer Supported?

Yes! Chip Caddie supports 1-4 player local multiplayer.

Can left and right handed players play at the same time?

Yes, in April 2024 we launched an update that officially supports this configuration.

Does Chip Caddie provide technical support?

Absolutely! Our setup guide  includes multiple channels to call, text, or email and be connected with a Chip Caddie expert to get you set up in no time. Additionally, every purchase includes a complimentary setup call if you'd prefer to be guided through the process.

Is there a software subscription fee?

No, currently as an early customer, every purchase includes the existing software functionality, as well as free updates and new features for the foreseeable future.

If there is any future subscription based model, this would only be for new released features.

What is the return policy?

Returns accepted within 15 days of delivery. Chip Caddie will pay return shipping. A $100 restocking fee will apply.